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Vision |
| | Efficient market and enhanced consumer welfare |
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| Mission |
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Consumer Protection
Promoting sustainable consumption through deterring unethical and unfair business conducts
Price Control Setting price limits of selected essential goods specified in the law to maintain affordability |
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Functions |
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- Enforcing:
(i)
the Consumer Protection (Fair Trading) Order, 2011
(ii)
the Price Control Act,
- Promoting consumer protection to nurture efficient and vibrant markets in Brunei Darussalam - Cooperating with relevant stakeholders to coordinate national competition and consumer policies - Developing and implementing awareness and education programmes on consumer affairs matters, covering both consumer
protection and price control - Handling relevant consumer complaints - Focal coordinating agency for Brunei Darussalam's involvement in international and regional consumer protection matters - Controlling and monitoring prices of selected essential goods - Promoting ethical business conducts through monitoring cheap sales and promotions activities, as well as ensuring display of prices
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| Strategic Goals
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| | - Efficient markets in Brunei Darussalam - Smart, empowered consumers |
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Strategies |
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- Ensure an effective legal framework - Increase awareness and education on consumer protection law - Effective enforcement of Consumer Protection (Fair Trading) Order 2011 and Price Control Act - Conduct market studies - Enhance institutional capacity and internal processes
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